Work Experience
At REalchemy, I am at the helm of a pioneering national real estate aggregated data pipeline, a collaboration between leading MLS to build a high quality real-estate data product to serve institutional customers. My focus is on optimizing data ingestion processes by standardizing schemas, automating mapping and testing, and refining MLS onboarding procedures. I bring to the table a wealth of experience in identifying and implementing key performance indicators (KPIs) to enhance data quality, pipeline efficiency, and reporting accuracy, empowering all stakeholders with actionable insights. Through rigorous analysis and customer feedback, I continually refine best practices in data management and product features, ensuring seamless operations and user satisfaction. My expertise spans data analytics, business intelligence, and data leadership, making me well-equipped to drive transformative outcomes in the dynamic landscape of real estate data.
Director, Data Operations
REalchemy / July 2022 - Present
At Compass, I've honed my expertise in optimizing data quality and driving actionable insights to enhance business performance. I've spearheaded initiatives to mitigate issues in listings data pipelines, reducing customer impact by over 50%. Collaborating closely with product managers, I've launched enhanced features for agent data pipelines, increasing agent visibility on the platform by 24%. Leveraging Tableau, I've developed over 7 operational dashboards, empowering teams to visualize, analyze, and act on their OCRs effectively. Additionally, I've utilized Python to develop and manage operational scripts, improving key data quality metrics and enhancing the overall customer experience. My ability to synthesize complex customer problems into clear situation analyses has been instrumental in identifying impactful solutions and trade-offs. With a comprehensive skill set in data analytics and business intelligence, I am poised to drive success and deliver value in dynamic and challenging environments
Senior Data Analyst
Compass / Sept 2021 - June 2022
During my tenure at USAA, I played a pivotal role in enhancing data integrity and reporting efficiency. By identifying and addressing gaps in the data pipeline, I streamlined processes and implemented additional quality checks, saving significant iterations before production. As a data steward, I established standards and best practices for executive-level reporting in Tableau, drawing from 11 internal organizations' data. Collaborating closely with the data governance team, I ensured solutions adhered to organizational principles and guidelines. Additionally, I spearheaded the development and maintenance of data dictionaries and business glossaries, optimizing data landscape and lineage. Leveraging Python and SQL automation, I achieved an 80% reduction in data quality validation time, ensuring compliance adherence.
Senior Risk Analyst
USAA / Sept 2020 - Sept 2021
As a Co-founder of TrackSo, I've demonstrated exceptional leadership and entrepreneurship in spearheading the development and growth of our innovative IoT SaaS platform for energy O&M companies. Through strategic product management, I translated business goals and customer needs into actionable product requirements, driving a remarkable 25% - 40% asset performance optimization. Scaling our product tenfold within three years, I facilitated the onboarding of over 5000 new assets, indicative of our rapid expansion and market relevance.
Additionally, I led the launch of a groundbreaking big data analytical engine, empowering our customers to detect and analyze potential system failures, resulting in a significant 70% increase in recurring customer rates. By revamping performance reporting and implementing sophisticated comparison charts, I enhanced platform usability by 40%, ensuring our customers could effectively identify and address underperforming systems.
Through effective backlog prioritization and continuous A/B testing, I fostered a culture of innovation and responsiveness, driving continuous improvement and yielding a remarkable 30% increase in team performance. Leveraging my expertise in data analytics, I conducted in-depth analyses of live time-series data and developed a robust big data analytics engine for energy forecasting, further solidifying TrackSo's position as an industry leader in technology-driven solutions.
By combining strategic vision, leadership, and technical acumen, I have played a pivotal role in establishing TrackSo as a trailblazer in the energy industry, driving innovation, and delivering tangible value to our customers.
Co-founder
TrackSo / July 2016 - Aug 2020